Ll 89's Privacy Policy — Your data is safe with us

Welcome to ll89. We believe that protecting every user's personal data is a fundamental responsibility. This Privacy Policy clearly explains what information ll89 collects, why we collect it, and how it is used.

By using the ll89 platform, you are considered to have accepted this Privacy Policy. Please read it carefully before registering.

This Privacy Policy may be updated from time to time. If significant changes are made, we will post a notice on the platform. The date of the latest update will always be shown at the top of this page.

Ll89 collects only the information that is necessary. A detailed breakdown is provided below:

Ll89 never stores your full bank card number or CVV. Sensitive payment information is sent directly to the payment gateway.

Ll89 uses your information only for specific, legitimate purposes. We never use your data for anything beyond what is necessary.

• Account Creation & Management: To complete your registration and keep your account active.
• Identity Verification: To verify your age and identity — for the security of the platform.
• Payment Processing: To process deposits and withdrawals quickly and securely.
• Customer Service: To address your questions and resolve any issues.
• Security Assurance: To prevent fraud, money laundering, and unauthorized access.
• Legal Obligations: To meet the requirements of applicable laws and regulatory authorities.
• Service Improvement: To analyze and improve your experience.

Ll89 never sells your personal information to third parties. However, data may be shared in the following limited circumstances:

• Payment Providers: Payment gateways such as bKash, Nagad, and Rocket — used solely to complete transactions.
• Legal Authorities: Upon a court order or a valid request from a government authority.
• Technology Partners: Hosting and security service providers — with access limited to what is strictly necessary.
• Fraud Prevention: In industry-standard anti-fraud databases — for security purposes.

Ll89 never shares your personal information with advertising companies, data brokers, or marketing agencies.

How long ll89 retains your data depends on the type of information and applicable legal requirements.

• Account Information: For the duration of the active account and 5 years after closure.
• Transaction Records: Up to 7 years as required by law.
• KYC Documents: 5-7 years in accordance with legal obligations.
• Communication Logs: Customer service records retained for up to 2 years.
• Cookies & Session Data: At session end or after a maximum of 30 days.

Once the defined retention period ends, data is securely deleted or anonymized. ll89 never retains data beyond what is necessary.

As an ll89 user, you have several important rights over your own data. We respect and actively uphold these rights.

To exercise any of these rights, contact ll89 Support. We typically respond within 30 days.

Ll89 uses cookies to keep the website running smoothly and to improve your experience. Cookies are small files stored in your browser.

• Essential Cookies: For login sessions and security — these cannot be disabled.
• Functional Cookies: To remember your language preference and settings.
• Analytics Cookies: Collecting usage analytics to improve the platform — with your consent.

You can disable optional cookies at any time through your browser settings. Please note that some features may become limited as a result.

Ll89 follows industry-leading security standards to keep your data safe. Our security framework includes:

• 256-bit SSL/TLS Encryption: Across all data transfers.
• Two-Factor Authentication (2FA): To prevent unauthorized access to your account.
• Regular Security Audits: By independent experts.
• Real-Time Fraud Detection: Immediate detection of suspicious activity.
• Data Backup: Regular encrypted backups stored in a secure location.
• Access Controls: Only authorized personnel can access data on a need-to-know basis.

You also play a role in keeping your account secure. Use a strong password, keep 2FA enabled, and never share your login credentials with anyone.

Ll89 strictly prohibits anyone under 18 from using the platform. We do not knowingly collect or store data from minors.

• Age verification is completed at the time of registration.
• Age is verified during the KYC process through a valid identity document.
• Any account identified as belonging to a minor is suspended immediately.

Ll89 primarily serves users in Bangladesh and nearby regions. In some cases, data may be processed on servers in other countries for technical reasons.

• Data is only transferred to countries with adequate data protection standards in place.
• All international transfers take place over encrypted channels.
• We maintain strict data processing agreements with all international partners.

Wherever your data is held, the full protection of this Privacy Policy applies.

For any privacy-related questions, requests, or complaints, please reach out to the ll89 Support team.

• We typically respond within 7 business days.
• Complex requests may take up to 30 days to process.
• You will be kept informed about the progress of your request.

Ll89 has a dedicated Data Protection Officer to ensure compliance with its Privacy Policy. You can contact them directly for serious privacy-related matters.